The check-in for participation in the activities must be done at the Water Smile balconies until 30 minutes before the scheduled start time, on the Galé Beach for Surf lessons or on the São Rafael beach for Kayak tour, SUP tour or Coasteering.

The Water Smile company is not liable for the loss or damage of personal belongings during its activity.

Participation in any activity shall be prohibited to customers who present themselves with inappropriate or offensive clothing and / or under the influence of alcohol or narcotics.

With the purchase of the ticket to participate in the activities, The Water Smile company is authorized to capture and use the photographs obtained during the organized activity to which the ticket refers. If you do not authorize the capture and use of photographs and videos with your image, you must express this at the check-in balcony.

When renting sports equipment, the customer must take care of it and return it in the same condition as it was delivered to him, otherwise he’ll have to support the repairing cost or even its full cost.

The Water Smile company has all required insurance, being licensed by Turismo de Portugal (RNAAT No 517/2015).

Personal data collected by the Water Smile company during the booking process are solely and exclusively used for the cliente check-in procedure. Customer data will not be used for any other purpose unless the customer authorizes to use it for Email Marketing purposes.

The Water Smile company reserves the right to change the prices.~ VAT included at the current legal rate.

The reservation cancellation must be made up to 48 hours before the start of the activity. Cancellations within the 48 hour period will not be entitled to a refund, except in the presentation of medical report.

In the event of Water Smile company cancels an experience due to sea or weather conditions or unforeseen circumstances, an alternative date will be offered. If this change is not possible, a full refund will be provide.

Subject to time, availability and booking, only in the Albufeira area. The pickups will be made at the place and time combined with the customer, and the driver may be a maximum delay of 30 minutes. In case of delay by the customer, the driver will wait for maximum of 2 minutes.

When this situation results in the cancellation or impossibility in the participation of the activity, no amount will be refunded.